Surge Learning Inc. Privacy and confidentiality Statement 

This privacy policy statement covers the data we collect, process and disclose. The information collected at the client level is protected with a unique id and user passwords. Only users identified by the client as needed access to the portal are entered and given permission to access the data. The user access levels also protect the access to data within the client’s portal. This means that only users with administrative permissions will access the records of other users which include; name, email, education groups and education completion records. Other client data is protected and contained within the client’s portal and not shared or accessed by other parties without the explicit permission of the client. 

Scope: 

This statement applies to all employees, and Consultants engaged by Surge Learning inc. 

Access to client data: 

The client data is accessed by Surge Learning for the purpose of supporting and assisting the client. This includes the set up of the portal, the uploading of client information and the storage of data. Surge Learning employees are bound by privacy and confidentiality agreements.

Use of client data: 

The client data is used for the purposes of supporting the client and is contained with the client’s portal and not disclosed in any form or manner to other parties. Surge Learning does not retain any soft or hard copies of the client’s data.

Disclosure of client data: 

Client data remains the property of the client and is secured within our hosting environment and within the client’s portal. Disclosure of client data is strictly prohibited, and no client data is disclosed to any parties without the explicit permission of the client. 

Breach of Confidentiality:

All employees and Consultants engaged by Surge Learning must comply with the internal privacy and confidentiality policies and adhere to the employees’ standards of conduct. Failure to do so will be considered a Breach of Confidentiality and subject to disciplinary action up to and including discharge. 

Data Security: 

All client data is access via the web and hosted in AWS. Storage and security of data follow the AWS security protocols. Last reviewed: November 15, 2024