From humble beginnings to where we are today.
On a stormy night eleven years ago, the first lines of code were written in a basement in Newmarket, ON. The province’s Long Term Care industry faced radical legislative changes that would ultimately impact the majority of care providers across the nation. New tools were required to meet these new compliance measures and reporting burdens. That night, Surge Learning was born.
With more than 40 years of combined experience in Continuing Care, our co-founders crafted a solution with one clear goal:
Help caregivers guide the training and development of their most valuable assets, their staff.
Our profound commitment to customer satisfaction is seen by our near-perfect retention rate (98%), and by our continued commitment to invest heavily in our Support and Development teams. The additions of offerings such as Quality and Risk Manager and Policy Professional, as well as the introduction of Micro-Learning and Gamification, have allowed Surge to create a learner-centred solution that connects online education with the vital daily tasks of caregivers. Healthcare providers are able to ensure continual professional development and provide the highest standards of care.
In a rapidly changing world, we are determined to provide our clients with a greater sense of control and peace of mind. Get to know us, and the team who has made this possible. Bring value to your team by utilizing our Quality and Risk Management System to celebrate successes and mitigate challenges. Automate, assign, and schedule online audits while monitoring trends and analytics to increase and improve overall performance and output. Developing quality improvement plans has never been easier as you can access the information and resources you require.
Our Team
Tulia Ferreira
CEO / Vice President
Kelly Graham
director product Development
Craig Watkins
VP Business Development
Sal Gentile
Business Development
Jide Utomi
Business Development
Programming
Mike Dabydeen
CTO | Director of Programming
Elmer Bertudez
Programming & Support
Raja Sekhar
Programming
Preet Acharya
Programming
Customer Success Team
Amanda France
Director of Training & Support
Angela Flagiello
Training & Support
Nidhi Kumar
Training & Support
Shradda Patel
Customer Support
Anju Bunwait
Training & Support
Ryan Moore
Training & Support
Administration & Support
Kathryn Smith
conference co-ordinator
Hortence Lopes
Financial officer
Roya Azizi
sales & marketing associate
Vanie Beepat
content manager