We are Surge Learning

A committed team assisting Canada’s most essential industries.

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From humble beginnings to where we are today.

On a stormy night eleven years ago, the first lines of code were written in a basement in Newmarket, ON. The province’s Long Term Care industry faced radical legislative changes that would ultimately impact the majority of care providers across the nation. New tools were required to meet these new compliance measures and reporting burdens. That night, Surge Learning was born.

With more than 40 years of combined experience in Continuing Care, our co-founders crafted a solution with one clear goal:

Help caregivers guide the training
and development of their most
valuable assets, their staff.

With that mandate, Surge has invested in continued collaboration with industry leaders to adapt and customize a Learning Management Solution, now used by many of Canada's Long Term Care providers. We are proud to serve over 150,000 users across the country in over 1200 facilities.

Our profound commitment to customer satisfaction is seen by our near-perfect retention rate (98%), and by our continued commitment to invest heavily in our Support and Development teams. The additions of offerings such as Quality and Risk Manager and Policy Professional, as well as the introduction of Micro-Learning and Gamification, have allowed Surge to create a learner-centred solution that connects online education with the vital daily tasks of caregivers. Healthcare providers are able to ensure continual professional development and provide the highest standards of care.

In a rapidly changing world, we are determined to provide our clients with a greater sense of control and peace of mind. Get to know us, and the team who has made this possible. Bring value to your team by utilizing our Quality and Risk Management System to celebrate successes and mitigate challenges. Automate, assign, and schedule online audits while monitoring trends and analytics to increase and improve overall performance and output. Developing quality improvement plans has never been easier as you can access the information and resources you require.

Our Team

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Tulia Ferreira

CEO / President

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Sal Gentile

DIRECTOR OF Business Development

Product Development

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Michael Maguire

PRODUCT MANAGER

Programming & Support

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Elmer Bertudez

Programming & Support Manager

Support Team

SUPPORT TIER 1 AND 2

Customer Success Team

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Angela Flagiello

DIRECTOR OF TRAINING AND SUPPORT

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Paola Rimoli

TRAINING AND SUPPORT

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Anju Bunwait

TRAINING AND SUPPORT

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May-Anne Pierre Dia

TRAINING AND SUPPORT

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Nidhi Kumar

TRAINING AND SUPPORT

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Khushbu Sharma

TRAINING AND SUPPORT

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Stephanie Gogan

TRAINING AND SUPPORT

Sales

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Katerina Kirkham

BUSINESS DEVELOPMENT MANAGER

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Khushboo

BUSINESS DEVELOPMENT REPRESENTATIVE

Learning Experience and Design

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Natacha Dube

DIRECTOR OF LEARNING EXPERIENCE AND DESIGN

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Simran Parekh

CONTENT AND MARKETING Manager

Administration 

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Hortence Lopes

FINANCIAL OFFICER

Collaborate with our team of professionals!

We are always working to further provide for our clients and their educational needs.
Chat with us today!