Frequently Asked Questions

The program was designed to be as simple as possible for users and for education coordinators/system administrators. Staff can contact us directly for any questions they may have which reduces administrative time for clients. We do most of the set up for you and provide training tailored to meet your requirements. We also provide all the training and help desk support you need to accomplish all your education goals.

Yes. We make it fairly simple to manage education. Modules that are mandatory can be assigned to repeat every year which reduces administrative time. Policies and other custom content is easy to upload and assign.

Most of the organizations we work with report a substantial reduction in the time spent organizing and managing their education program while seeing a significant increase in compliance. Some of the key time savers are: orientation, record keeping and time saved researching content.

Yes. It reduces administrative time with tracking and reporting, as well as the need to bring in people off shifts or for overtime to accommodate onsite training.

Simple yet highly functional interface makes it a breeze to figure out what is required and how to accomplish it. Our clients tell us that it is simple to use and front line staff can get to their activities with one-to-two clicks.

We have content relevant to many organizations. We have specifically developed content for Canadian healthcare organizations in different provinces and sectors. If we don’t have the content you are looking for we can help you create it.

Healthcare is where we started but Surge Learning is the perfect solution for any organization that has mandated, legislative or internal organizational requirements for staff education. We make meeting those requirements easy. We also have a risk and quality management system that is applicable to all organizations and the survey module can be used for employee and third party engagement surveys. Most of our tools are cross sectoral making migration to non-health care setting fairly simple.

Call 1.844.843.4670 x2 or email abetterway@surgelearning.ca

Demonstrations are free. We offer them in person or via webinar.

Yes. Ask us for more information if you think a trial might be beneficial for your organization.